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  • decodeMR Team

Customer Satisfaction Research (NPS) for an Australian Medical Device CRO

(Focus- Australia)


This case study was originally published on www.oncofocus.com on 25th September 2019


Our client, a mid-sized, Australia CRO, offering niche services to the medical device industry, has plans to further expand its site network and needed supported in tracking their customer satisfaction. Read more to understand how we helped the client with the NPS study in Australia.



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